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How na777apk Handles Your Personal Data

When you open an account with us or link your DANA, OVO, or GoPay wallet, we collect only what we need to run your account and process your payments.

Account data kept secureDANA, OVO, GoPay wallet data handled carefullyNo data sold to third partiesYou can request your data any timeIndonesia-region data handling
na777apk How na777apk Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about the data we hold on your account, want to correct something, or need to make a deletion request, our support team can handle it. Reach us through any of the channels below and include your registered email or mobile number so we can locate your account quickly.

Live Chat Open the chat widget from your account dashboard. Our team will ask for your registered email or mobile number to verify your identity before accessing any account data.
Email Support Send your privacy request to our support address listed in the account help section. Include your account username and the specific data request — access, correction, or deletion.
Account Help Centre Log in and head to the Help section under your profile. The privacy request form lets you submit a data query directly, with a reference number returned to your registered email.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account data safe — from how we store it to how long we keep it. Players in Palembang and across Indonesia access the same secure account environment, with identical data protections applied regardless of which e-wallet they use.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Account Security

Your account is protected by password authentication and OTP verification sent to your registered mobile number. We never ask for your DANA, OVO, or GoPay PIN — any request claiming otherwise is not from us.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period afterward as required under applicable local law. Once that period ends, data is deleted or anonymised.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account by contacting support via live chat or email with your registered account details.

Frequently Asked Questions About Our Privacy Policy

These are the questions we actually hear from account holders about how their data is managed. If your question is not covered here, contact us via live chat or the Help section in your account.

We collect your name, email address, mobile number, and the e-wallet reference you use — DANA, OVO, or GoPay. We also log device type and session activity to keep your account secure.

No. Payment authentication stays inside your own wallet app. We only receive confirmation that a transaction completed — never your PIN or full wallet credentials.

Yes. Submit a data access request through live chat or email support with your registered account details. We will respond with a summary of the data we hold on your account.

Contact support via live chat or email and submit a deletion request with your account username. We will process it in line with our retention obligations under applicable local law.

We do not sell or rent your data. We may share it with payment processors when handling DANA, OVO, or GoPay transactions, and with authorities if required by law in your eligible region.

We retain your account and transaction records while your account is active and for a defined period afterward, as required by applicable law. After that, data is deleted or anonymised.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.